Contact information
Contact Information
Last updated: 4 June 2026
Contact Normanharvey
For customer support, order questions, shipping questions, returns, refunds, damaged items, incorrect items, missing items, product questions, or general enquiries, please contact us using the details below.
Customer support email
Phone
+61 425 254 710
If we are unable to answer immediately, please contact us by email with your order number and a short description of your enquiry.
Postal and business address
Normanharvey
Unit 5, 1 Water Street
Hornsby NSW 2077
Australia
Online store only
Normanharvey is an online store.
We do not currently operate as a walk-in retail shop, and we do not currently offer customer pickup from this address unless this is specifically arranged and confirmed by us in writing.
Order support
For order support, please include:
-
your order number
-
the email address used at checkout
-
a short description of the issue
-
photos if the item is damaged, incorrect, or missing parts
This helps us review your enquiry faster.
Returns and refunds
For return, refund, exchange, damaged item, incorrect item, or missing item questions, please contact us first at:
Returns must not be sent to our business address, supplier, manufacturer, or fulfilment partner unless we have provided return instructions.
Please review our Refund Policy before sending any item back.
Shipping questions
For shipping, tracking, delayed delivery, customs, duties, tariffs, or import charge questions, contact us at:
Please include your order number and delivery country.
General enquiries
For general enquiries, contact: