Privacy policy

Privacy Policy

Last updated: 4 June 2026

This Privacy Policy explains how Norman Harvey collects, uses, shares, and protects personal information when you visit or make a purchase from normanharvey.com.

Personal information we collect

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

web browser type
IP address
time zone
cookie information
pages or products viewed
referring websites or search terms
how you interact with the website

We refer to this as “Device Information”.

We collect Device Information using technologies such as:

Cookies: small data files placed on your device or computer.
Log files: records of actions occurring on the website, including IP address, browser type, internet service provider, referring and exit pages, and date/time stamps.
Web beacons, tags, and pixels: electronic files used to understand how visitors browse and interact with the website.

When you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including:

name
billing address
shipping address
email address
phone number, where provided
order details
payment and transaction information needed to process your order

Payment information is processed securely by Shopify and/or our payment providers. Norman Harvey does not intentionally store full credit card numbers.

We refer to this as “Order Information”.

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How we use your personal information

We use Order Information to:

process and fulfil orders
arrange shipping and delivery
send order confirmations and updates
communicate with customers
provide customer support
process returns, refunds, and exchanges
screen orders for potential risk, fraud, or abuse
comply with legal, tax, accounting, and recordkeeping obligations

We use Device Information to:

help screen for potential risk and fraud
improve and optimise our website
understand how customers browse and use the website
measure the performance of marketing and advertising campaigns
show relevant advertising where permitted by law and platform settings

Sharing personal information

We share Personal Information with trusted third parties that help us operate our store, fulfil orders, process payments, provide customer support, analyse website performance, and advertise our products.

These may include:

Shopify, which powers our online store
payment processors
shipping and fulfilment providers
analytics providers
advertising platforms, where advertising tools are enabled
email or customer communication providers
fraud prevention and security providers

We may also share Personal Information where required to comply with applicable laws and regulations, respond to lawful requests for information, enforce our rights, or protect our business, customers, and website.

Behavioural advertising

We may use Personal Information to provide advertising or marketing communications that may be relevant to you.

You can learn more about targeted advertising and opt-out options through:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Digital Advertising Alliance opt-out portal: https://optout.aboutads.info/

You can also adjust cookie and privacy settings through your browser or device settings.

Cookies

Our website uses cookies and similar technologies to operate the store, remember preferences, analyse performance, and support marketing where enabled.

You can disable cookies through your browser settings, although some parts of the website may not function properly if cookies are disabled.

Do Not Track

Please note that we do not alter our website’s data collection and use practices when we receive a “Do Not Track” signal from your browser.

Your rights

Depending on your location, you may have rights to access, correct, update, delete, restrict, or object to certain uses of your personal information.

You may also have the right to withdraw consent where processing is based on consent.

To exercise your rights, contact us at:

support@normanharvey.com

We may need to verify your identity before responding to certain requests.

International data transfers

Norman Harvey is based in Australia. Your information may be processed in Australia, Canada, the United States, or other countries where Shopify, payment providers, fulfilment providers, analytics providers, advertising platforms, or other service providers operate.

Data retention

When you place an order through the website, we retain Order Information for our records unless and until you ask us to delete it, unless we are required or permitted to keep it for legal, tax, accounting, fraud prevention, dispute resolution, or business recordkeeping purposes.

Minors

The website is not intended for children under 16 years of age. We do not knowingly collect personal information directly from children under 16. If you believe a child has provided us with personal information, please contact us so we can review and remove it where appropriate.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal obligations, or business operations.

Contact us

For more information about our privacy practices, questions, requests, or complaints, contact us by email at: